Data Protection

Privacy Policy – Data Protection at 8ebet

This document describes how 8ebet collects, stores, uses, and protects the personal data of its Brazilian users, in accordance with Brazil's General Data Protection Law (LGPD – Lei nº 13.709/2018). Transparency and respect for the user are the pillars of our privacy policy.

Last updated: January 2026

Your personal data is handled with full responsibility, used only for the purposes described in this policy and in compliance with the LGPD.

Full LGPD Compliance
SSL encryption on all transactions
Data is never sold to third parties
Your rights, guaranteed at any time

How 8ebet Protects Your Data

The pillars of our privacy policy, summarized in six clear commitments

End-to-End Encryption

All communication between your device and the 8ebet platform is protected by SSL encryption. Registration data, transactions via Pix, boleto, or card, and account information are transmitted fully encrypted, with no risk of interception.

LGPD Compliance

8ebet operates in full compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018 – LGPD). All processes for collecting, storing, and using personal data have been designed to respect data subjects' rights and the obligations set out under Brazilian law.

Your Data Is Never Sold

8ebet does not sell, rent, or share your personal data with advertisers or marketing companies without your explicit consent. Data is only shared with third parties when necessary to provide our services or when required by law.

Your Guaranteed Rights

As a data subject, you may request access to, correction of, portability of, or deletion of your information at any time, via live chat or email. 8ebet responds to all requests within the timeframes established by the LGPD.

Secure Storage

Data is stored on servers with restricted access controls, continuous monitoring, and regular backups. Internal access to user information is limited to staff members who need it to carry out their specific duties.

Communication Preferences

You decide which marketing communications you want to receive from 8ebet. You can manage your email, SMS, and notification preferences directly in your account settings and unsubscribe from any type of promotional communication at any time.

1

Data Controller

8ebet is the data controller responsible for processing the personal data collected through the use of the platform available at 8ebet.click. As the controller, 8ebet defines the purposes and means by which users' personal data is processed, always in compliance with the General Data Protection Law – LGPD (Lei nº 13.709/2018).

For any questions related to the processing of personal data, privacy protection, or the exercise of rights under the LGPD, users may contact 8ebet through the channels listed in Section 13 of this Policy.

Data Protection Officer (DPO): 8ebet has appointed a Data Protection Officer responsible for monitoring LGPD compliance and handling data subject requests. You can reach them at contato@8ebet.click with the subject line "Data Privacy".

2

Personal Data We Collect

8ebet collects only the personal data strictly necessary to provide its Sports Betting and online casino services, as well as to meet applicable legal and regulatory obligations. The categories of data collected include:

Category Data examples Legal basis
Identification Full name, CPF, date of birth, email address, mobile phone number Contract Legal obligation
Address ZIP code, street address, neighborhood, city, state Contract Legal obligation
Documents National ID, driver's license, or passport (front and back), selfie with document Legal obligation
Financial Pix key, banking details for withdrawals, deposit and withdrawal history Contract Legal obligation
Transactional Betting history, games accessed, amounts wagered, winnings and losses Contract Legitimate interest
Technical IP address, device type, operating system, browser, access logs Legitimate interest Legal obligation
Preferences Favorite sports, account settings, platform search history Consent Legitimate interest

8ebet does not collect sensitive personal data (such as health information, racial origin, religious beliefs, or sexual orientation) in the normal course of platform use. If any specific feature ever requires this type of data, you will be notified in advance and asked to provide explicit, specific consent.

3

Purposes of Data Processing

The data collected by 8ebet is used exclusively for the following purposes:

  • Account creation and management: account registration processing, identity verification (KYC), and ongoing account maintenance and support.
  • Service provision: processing of sports bets on football, MMA, basketball, volleyball, e-sports, and other available sports, as well as live casino games, slots, and crash games.
  • Financial processing: processing of deposits via Pix, boleto bancário, credit and debit card, PicPay, and Mercado Pago, as well as withdrawal processing and transaction history maintenance.
  • Fraud and money laundering prevention: monitoring of suspicious transactions, identity verification, and compliance with Law No. 9,613/1998 (Anti-Money Laundering Law) and Central Bank of Brazil regulations.
  • Customer support: responding to questions, complaints, and requests submitted via live chat, email, or other support channels.
  • Responsible gambling: monitoring of behavioral patterns to proactively identify signs of problem gambling and reach out to users who may need support.
  • Platform improvement: analysis of usage data to identify technical issues, improve the user experience, and develop new features.
  • Marketing communications: used to send 8ebet offers, promotions, and updates – only to users who have explicitly consented to receive this type of communication.
  • Compliance with legal obligations: fulfilling requests from regulatory, judicial, or government authorities as required under Brazilian law.

Important: 8ebet does not use your data to make automated decisions that produce significant legal effects without the possibility of human review, in accordance with Article 20 of the LGPD.

4

Legal Basis for Processing

All data processing carried out by 8ebet is grounded in at least one of the legal bases set out in Article 7 of the LGPD:

  • Contract performance (Art. 7, V): processing necessary to provide the betting and casino services contracted by the user upon registering on the platform.
  • Compliance with a legal or regulatory obligation (Art. 7, II): processing required by anti-money laundering laws, Central Bank regulations, the Federal Revenue Service, and other competent authorities.
  • Legitimate interest (Art. 7, IX): processing necessary to prevent fraud, ensure platform security, and continuously improve our services, provided it does not harm the rights and freedoms of data subjects.
  • Consent (Art. 7, I): processing of data for marketing communications and experience personalization, based on free, informed, and specific consent, which may be withdrawn at any time.

When processing is based on consent, withdrawal of that consent does not affect the lawfulness of any processing carried out prior to the withdrawal. The applicable legal basis for each processing purpose is indicated in the table in section 2.

5

Data Sharing with Third Parties

8ebet may share personal data with third parties in the following situations, all of which are properly grounded in a lawful basis:

  • Payment processors: data required to process transactions via Pix, boleto bancário, credit and debit card, PicPay, and Mercado Pago is shared with 8ebet's respective payment provider partners under confidentiality agreements.
  • Identity verification providers (KYC): documentary data is shared with specialized identity verification partners to meet legal anti-money laundering compliance obligations.
  • Game providers: to make live casino games, slots, and crash games available, some session data may be shared with 8ebet's partner software providers under confidentiality agreements.
  • Government and judicial authorities: data may be shared with the Receita Federal, Banco Central, Ministério da Fazenda, Polícia Federal, or any other competent authority when required by law, court order, or regulatory mandate.
  • Auditors and technical service providers: companies providing technological infrastructure, information security, audit, and data analysis services may have restricted access to data to the extent necessary to deliver those services.

In all cases of third-party data sharing, 8ebet requires its partners to adopt data protection measures equivalent to its own, through specific contractual clauses. 8ebet never sells users' personal data.

Operators and sub-operators: All third parties that process data on behalf of 8ebet are contractually required to process such data solely in accordance with 8ebet's instructions and the requirements of the LGPD, maintaining equivalent standards of security and confidentiality.

6

Cookies and Tracking Technologies

The 8ebet platform uses cookies and similar technologies to ensure the site functions properly, remember your preferences, and — with your consent — personalize your experience and analyze platform usage.

The types of cookies used by 8ebet are:

  • Strictly necessary cookies: essential for the platform to function, including login session management, account security, and bet processing. These cookies cannot be disabled.
  • Functionality cookies: allow the platform to remember your language preferences, account settings, and interface customization. They can be disabled, though doing so may affect your experience.
  • Analytics cookies: used to understand how users navigate the platform, identify technical errors, and improve the overall experience. Collected with consent and processed in aggregated, anonymized form wherever possible.
  • Marketing cookies: used only with your explicit consent to personalize communications and display relevant offers. You may withdraw your consent at any time in your account settings.

You can manage your cookie preferences through the banner displayed on your first visit to the platform or in your account's privacy settings. Disabling functional and analytics cookies may affect certain platform experiences, but will not prevent you from using the core betting services.

7

Data Retention and Deletion

8ebet retains personal data for as long as necessary for the purposes for which it was collected, in compliance with legal retention obligations. The general retention periods applied by 8ebet are:

  • Registration and identification data: retained for the full duration of the account and for up to 5 years after closure, in accordance with anti-money laundering regulatory requirements.
  • Financial data and transaction history: retained for a minimum of 5 years after the last transaction, in accordance with tax legislation and Central Bank regulations.
  • Betting and gaming data: retained for up to 5 years for audit purposes, dispute resolution, and compliance with regulatory obligations.
  • Customer support data: support records are retained for up to 2 years after a ticket is closed.
  • Access logs and technical data: stored for up to 6 months for security purposes and incident investigation, in accordance with the Brazilian Internet Civil Framework (Lei nº 12.965/2014).
  • Marketing data: retained for as long as consent remains active. Once consent is withdrawn, data is removed from communication lists within 10 business days.

Once applicable retention periods expire, data is securely deleted or anonymized in a way that makes it impossible to identify the data subject. Secure deletion prevents any subsequent recovery of the information.

Legal retention obligations: Some data must be retained for certain periods even after account closure or a deletion request, due to legal and regulatory obligations that are independent of 8ebet's or the user's wishes. In such cases, you will be informed of which data is retained and why.

8

Information Security

8ebet applies a comprehensive set of technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or improper destruction. The main security measures implemented include:

  • SSL/TLS encryption on all communications between the user and the platform.
  • Passwords are stored using secure hashing algorithms – 8ebet never stores passwords in plain text.
  • Role-based access control for internal staff, following the principle of least privilege.
  • Continuous monitoring of access and suspicious activity across the platform's infrastructure.
  • Two-factor authentication is available to all users in the account security settings.
  • Regular security audits and penetration testing conducted by specialized teams.
  • Documented security incident response procedures, including notification to the ANPD and affected users when required by the LGPD.

In the event of a security incident that may cause significant risk or harm to data subjects, 8ebet will notify the National Data Protection Authority (ANPD) and the affected users within the deadlines set by Article 48 of the LGPD, providing clear information about the type of data affected, the measures taken, and contact details for further clarification.

Shared responsibility: The security of your account also depends on you. Use a strong, unique password for 8ebet, enable two-factor authentication, and never share your credentials. 8ebet will never ask for your password through any communication channel.

9

Your Rights as a Data Subject

As a personal data subject, the LGPD grants you a set of rights that can be exercised at any time, free of charge, via 8ebet's live chat or by emailing contato@8ebet.click.

Right of Access

Request confirmation that your data is being processed and obtain a copy of the information 8ebet holds about you, including the purposes and retention period.

Right to Correction

Request the update or correction of incomplete, inaccurate, or outdated personal data. Basic registration data can be corrected directly in your account settings.

Right to Erasure

Request the deletion of data processed based on consent. Data retained under a legal obligation cannot be deleted before the applicable regulatory retention period expires.

Right to Data Portability

Request the transfer of your personal data to another service provider, in a structured and commonly used format, in accordance with ANPD regulations.

Right to Information

Request information about the public and private entities with which 8ebet has shared your data, including the purpose and applicable legal basis for each.

Right to Object

Object to processing carried out on the basis of legitimate interest where you have grounds relating to your specific situation. 8ebet will review your objection and respond within the legally required timeframe.

Consent Withdrawal

Withdraw previously given consents, such as consent to receive marketing communications. Withdrawal does not affect the lawfulness of any processing carried out before the request.

Review of Automated Decisions

Request human review of any decision made solely by automated means that produces significant effects on your account or access to the platform.

Complaint to the ANPD

File a complaint with the National Data Protection Authority (ANPD) if you believe your rights as a data subject have been violated, regardless of whether you have previously contacted 8ebet.

Response time: 8ebet responds to all data subject rights requests within 15 business days from the date of receipt, as established by the LGPD. For complex requests requiring additional review, the deadline may be extended, and you will be notified accordingly.

10

International Data Transfer

Due to the nature of the technology services and game providers used by 8ebet, some data may be processed on servers located outside Brazil. In such cases, 8ebet applies the safeguards set out in the LGPD to ensure that your data receives a level of protection equivalent to what it would have in Brazil.

International data transfers carried out by 8ebet take place only:

  • For countries or international organizations that provide a level of personal data protection equivalent to that required by the LGPD, as assessed by the ANPD.
  • Based on standard contractual clauses that impose data protection obligations equivalent to those required by the LGPD.
  • When necessary to perform the service contract with the user.
  • When required by a legal or regulatory obligation.

For more information about 8ebet's international data transfers and the safeguards in place, please contact us at contato@8ebet.click with the subject line "Data Privacy".

11

Minors

The 8ebet platform is intended exclusively for users aged 18 and over. 8ebet does not intentionally collect personal data from minors and does not permit access or registration by anyone below the Brazilian legal age of majority.

By registering at 8ebet, the user confirms they are at least 18 years old. If 8ebet becomes aware that it has collected data from a minor, that information will be deleted immediately and the account will be closed. Parents or legal guardians who identify an underage registration must contact support immediately via live chat or at contato@8ebet.click.

Protection of minors: 8ebet performs age verification during the registration process and may request supporting documents at any time. Use of the platform by anyone under 18 is a violation of the Terms and Conditions and may have legal consequences.

12

Changes to This Privacy Policy

8ebet may periodically update this Privacy Policy to reflect changes in Brazilian legislation, privacy practices, or the services offered. Whenever there are material changes, you will be notified by email at least 15 calendar days before the updated version takes effect.

The most recent version of this Policy will always be available on this page, with the update date shown at the top. We recommend reviewing this Policy periodically to stay informed about how 8ebet protects your data. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated version.

For previous versions of this Policy or for questions about specific changes, please contact the Data Protection Officer at contato@8ebet.click.

13

Contact & Data Protection Officer (DPO)

To exercise your rights as a data subject, ask questions about this Privacy Policy, report security incidents, or submit complaints regarding the processing of your personal data, you can contact 8ebet through the following channels:

  • Live chat: available 24 hours a day, 7 days a week, directly on the 8ebet.click platform. This is the fastest channel for urgent matters.
  • Data Protection Officer email: contato@8ebet.click with the subject line "Data Privacy – [request type]". Response time of up to 15 business days.

8ebet's Data Protection Officer (DPO) is responsible for receiving communications from data subjects and the National Data Protection Authority (ANPD), taking the necessary steps to ensure LGPD compliance, and guiding staff on the company's data protection practices.

Complaints to the ANPD: If your request is not satisfactorily resolved by 8ebet within the legal timeframe, you have the right to file a complaint directly with the National Data Protection Authority (ANPD) at gov.br/anpd. We encourage you to contact 8ebet first for an amicable resolution.

A summary of our commitment to privacy: 8ebet collects only the data that is necessary, uses it solely for the stated purposes, does not sell it to third parties, protects it with encryption and strict access controls, and ensures you can exercise all your LGPD rights at any time. Questions? Reach us via live chat or email at contato@8ebet.click. See also our Terms and Conditions.

Frequently Asked Questions About Privacy at 8ebet

The questions users ask most about how their data is handled

No. 8ebet does not sell, rent, or trade users' personal data. Sharing with third parties occurs only in the situations described in this Policy — payment processors, KYC providers, technology vendors, and competent authorities — always under a confidentiality agreement and only to the extent necessary to provide the services or meet legal obligations.

You can request the deletion of your personal data at any time through 8ebet's live chat or by emailing contato@8ebet.click with the subject line "Personal Data Deletion". Your request will be reviewed within 15 business days. Data retained due to legal obligations — such as financial transaction history and KYC documents — must be kept for the periods established by Brazilian law, even after account closure. You will be informed about which data is retained and for how long.

Yes, with the exception of cookies that are strictly necessary for the platform to function. Analytics and marketing cookies can be disabled through the consent banner displayed on your first visit or in your account's privacy settings. Disabling functional cookies may affect some personalization features, but will not prevent you from using 8ebet's core sports betting and casino services.

Yes. All Pix transactions on 8ebet are processed with end-to-end SSL encryption. Banking details shared during a Pix transaction are transmitted directly to the authorized payment processor, with no permanent storage of full card data or Pix keys beyond what is strictly required for the operation. 8ebet's payment partners are certified by the Banco Central do Brasil and comply with the highest security standards of the Brazilian Payment System.

You can opt out of 8ebet marketing emails in three ways: (1) by clicking the "Unsubscribe" link in the footer of any marketing email you receive; (2) by adjusting your communication preferences in your account settings on the platform; or (3) by requesting cancellation via live chat or by emailing contato@8ebet.click. Opt-outs are processed within 10 business days. Operational communications about your account – deposit confirmations, withdrawal notifications, security alerts – will continue to be sent regardless of your marketing preferences.

After account closure, 8ebet retains data for as long as applicable legal obligations require. Identity and KYC documents are kept for up to 5 years; financial transaction and betting history for up to 5 years; technical logs for up to 6 months. Once these retention periods expire, data is securely deleted or irreversibly anonymized. You can request a report on which data has been retained and for how long by emailing contato@8ebet.click with the subject line "Data After Account Closure".
Bet with Your Privacy Protected

Bet at 8ebet Knowing Your Data Is Protected

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